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Front of House Supervisor

Job Purpose

The Front of House Supervisor will be responsible for opening the Museum to the public 4 days of the week, and managing a team of volunteers and casual staff.

The Garden Museum re-opened in 2017 after a major capital project and has 77,000 visitors each year. Visitors see five galleries of the permanent collection which tell the story of British gardens since 1600, and temporary exhibitions in a separate gallery space. The Museum is housed inside an ancient church, and the medieval tower is open to the public for visitors to climb 131 steps and look across London.

It is open from 10.30am to 5.00pm seven days a week, and also has a café and learning centre, which are run by other members of the team.

We are looking for an individual who will be responsible for the security of the building and its collections at the same time as sharing their interest in heritage with our visitors.

You will report to our Head of Operations, work closely with our Retail Manager and share the rota with a second Front of House Supervisor (who is responsible for recruiting and training c.40 FOH volunteers and draws up their rota).

How to apply

Please send CV and Cover Letter to recruitment@gardenmuseum.org.uk by Monday 9th March 2020 indicating your current notice period. Only successful candidates will be contacted for interview.


  • Apply by: 09/03/2020
  • Part time (4 days per week)
  • Permanent
  • £22,000 pro-rata
Job Description