FAQ - Garden Museum

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You might find your answer in our frequently asked questions, or alternatively you can get in touch with us directly.

Tickets

What is your refund policy?: Please see our Terms, Conditions and Refund Policy for full details.
Do you charge a booking fee?: We do not charge a booking fee for events booked through our website.
Can I buy tickets to the Museum as a gift for a Friend?: Book tickets to the Museum here. You can buy a Friend Membership as a gift, or book tickets to one of our events.
Can I buy a Friend Membership as a gift?: You can, find out more about our Friends Membership and join online here.
What concessions are available?: We offer concessions for students, senior citizens, art fund members, those who are unemployed and families. We also offer a reduced rate for groups of ten or more when pre-booking. See our prices.

Do I need to book a table?: We welcome walk ins, and do also take bookings. For groups of six or more we recommend booking by email, please email cafebookings@gardenmuseum.org.uk. As the café is small, we do not take bookings for more than 10 people.
Is the Garden Café vegetarian?: The Garden Café is not purely vegetarian, but we do ensure that there are always vegetarian options.
What time does the café open?: Our current café opening times are slightly different to the Museum’s opening hours, and are available here

How can I become a Friend?: Becoming a Friend of the Garden Museum is easy, and you will join a community of other supporters of the Museum as well as receiving great benefits. Find out more and join.
Can I volunteer at the Garden Museum: We welcome volunteers in many different aspects of the Museum. Find out what roles are available and apply.
How can I donate to the Garden Museum?: We accept donations online as well as at the Museum. If you would like to donate an object you can find out more about the process here.

Who should I get in touch with for a press enquiry?: Please email our Press and Marketing Manager, bethany@gardenmuseum.org.uk who will be able to help with your enquiry.